How to Fix: Codec is Not Supported

If you encounter a "codec is not supported" error while trying to play a video, it typically means your device lacks the necessary software to decode the video format.

 

Here’s a short guide to troubleshoot and resolve this issue, including variants like "codec is missing from your device" "codec unavailable" and specific messages for Samsung and Android devices.

General Steps to Fix Codec Issues

1. Update Your Media Player

Ensure you're using the latest version of your media player (e.g., VLC for Android, MX Player).

Go to the app store (Google Play Store for Android) and check for updates.

2. Install a Different Media Player

Some players support a wider range of codecs. Consider installing:

VLC for Android: Supports numerous formats and codecs.
MX Player: Offers a variety of codec options, including hardware acceleration.

3. Download Missing Codecs

Some media players may require additional codec packs:

For VLC for Android, you usually don’t need to install anything extra, since it comes with built-in codecs.

MX Player may prompt you to download codecs if they are not included. See our guide on How to Fix EAC3 Audio Not Supported in MX Player.

4. Convert the Video Format

If the codec issue persists, consider converting the video to a more compatible format (e.g., MP4, AVI).

Use conversion software like HandBrake or an online converter.

5. Check Video Specifications

Ensure the video isn’t using an unusually high resolution or bitrate that your device cannot handle.

Lower the video quality if necessary.

6. Clear App Cache (Android Devices)

Go to:

Settings > Apps > [Your Media Player] > Storage > Clear Cache.

Restart the app and try playing the video again.

Specific Issues

Codec is Missing from Your Device

This usually indicates that the necessary codec is not installed. Follow the steps above to install a different media player or download the required codecs.

Codec Unavailable

Check your media player's documentation or website for information on codec support and how to download missing components.

Video Codec is Not Supported (Samsung Phone)

Use Samsung’s default video player or download a third-party player like VLC for Android, Kodi for Android or MX Player.

Ensure your phone’s software is up to date via:

Settings > Software Update

Video Codec Not Supported on Android

Similar to Samsung devices, ensure that your video player supports the required codec.

Consider using VLC for Android, MX Player, or the previously unmentioned KMPlayer for Android, which is also a great option. These players are designed to handle a wide range of formats and codecs.

Encountering codec-related issues can be frustrating, but with the right tools and steps, you can resolve them quickly.

Always keep your apps updated and consider using versatile media players for the best experience. If problems persist, converting the video file might be the best long-term solution.